FAQ

Do you ship worldwide?

Yes, we have trackable shipping in most locations! Check our Shipping section for details.

How Do I Place An Order?

1. Select an item you want to purchase (check out our collections here)
2. Select your size or appropriate option. 
3. Click on add to cart then continue shopping until you are ready to complete your purchase.
4. Click check out to confirm your items.

You've sold out of a product I want. Are you going to get more in stock?

We make an effort to re-stock as often and as much as possible. If there is something we don't have anymore that you're wanting please shoot us an email at sales@gingerproblems.com or use our Contact Us page and we will get back to you ASAP!

What Payment Methods Do You Accept?

GingerProblems.com accepts:

• Visa
• MasterCard
• American Express
• PayPal

Note: Promotion codes cannot be applied after purchase. Make sure you are receiving the stated discount before continuing with your purchase. Contact Us with any questions.

How Will I Know That My Order Was Accepted?

You will receive an email confirmation shortly after your order has been placed. Please allow up to 2 business days for order processing.

Feel free to contact us direct with any questions at Sales@GingerProblems.com. 

Can I Cancel My Order After It Has Been Placed?

Once your order is submitted, we begin processing your order, which entails a number of steps. During this time we are unable to modify or cancel your order. 

GingerProblems.com wants to ensure that you are completely satisfied with your shopping experience, but in case there is a problem, we gladly offer easy returns.

What If An Item Is Out Of Stock?

For the most part, the product pages will not let you purchase an item out of stock. However, in the rare case that an item from your order is out of stock, you will be notified via email and a refund will be issued to the original purchasing credit card.

Is there a Ginger Problems Facebook, Twitter, Instagram etc?

You can keep up to date with the latest news from Ginger Problems by subscribing to our Newsletter, or by following us on Facebook, Twitter, and Instagram

Who owns and operates Ginger Problems?

Ginger Problems was founded in 2010 by designer, Trevor Denton.

The company is growing organically and is currently run by a team of different Gingers and Ginger Lovers.

The company is based in Albuquerque, NM and Henderson, NV.

What is Ginger Problems?

Starting as a Twitter account, we discussed and spoke for the average ginger who suffers the daily dilemmas of fair skin, freckles, and red hair. 

As time would tell, Ginger Problems started to become the beacon of hope and humor for those searching for a relatable source. 

Since then, Ginger Problems has established a clothing line exclusively for gingers and ginger lovers and built a redheaded army across the globe.

Unlike anyone in their market, Ginger Problems prevails as a unique community and home for all redheads and redhead supporters!

Why do you exist?

To restore confidence in individuals who are occasionally and wrongfully, subject to bullying by encouraging people to be proud of who they are on the inside and out.

Gingers, and friends of Gingers, UNITE!